Terms & Conditions

FLOVIE House — Trading Name of Sylvie Owens
Last updated: 02.20.2026

About Us

FLOVIE House is the trading name of Sylvie Owens, operating as a sole trader in the United Kingdom.
Contact: sylvieowens@floviehouse.com

These Terms & Conditions govern the use of our website and your purchases from FLOVIE House.

By accessing our website or placing an order, you agree to these terms.

Use of the Website

You agree not to misuse our website or attempt to interfere with its security, functionality, or availability. All content on this site—including text, images, branding, and digital products—is owned by FLOVIE House and may not be reproduced without permission.

Products

We offer:

Physical books (paperbacks)
Digital products (ebooks)

Product descriptions are provided with care, but minor variations may occur.

Pricing & Payment

All prices are listed in GBP (£).
Payment is processed securely through our third‑party payment providers. FLOVIE House does not store or access your card details.

Ordering & Contract

When you place an order, you will receive an email confirmation. A contract is formed once your payment is accepted.

We reserve the right to refuse or cancel orders in cases of error, suspected fraud, or unavailability.

Delivery

Delivery times are estimates only. We are not responsible for delays caused by postal services or external factors.

Full details are provided in our Shipping & Delivery Policy.

Digital Downloads

By purchasing digital content, you agree to immediate access and acknowledge that you lose your right to cancel once the download begins.

See our Refunds & Returns Policy for full details.

User-Generated Content Policy

Last updated: 02.20.2026

Users may submit reviews, comments, or other content (“User Content”) where enabled.

By submitting User Content, you agree that:

You own or have permission to share the content
Your content does not infringe copyright, privacy, or other rights
Your content is respectful and lawful
FLOVIE House may display, moderate, or remove your content

We reserve the right to remove content that is:

Offensive, defamatory, or discriminatory
Spam or promotional
Irrelevant or misleading
In violation of any law or rights

You grant FLOVIE House a non‑exclusive, royalty‑free licence to display your content on our website.

Website Terms of Use

(Separate from purchase terms — covers browsing, access, and behaviour)
Last updated: 02.20.2026

1. Acceptance of Terms

By using this website, you agree to these Terms of Use.

2. Intellectual Property

All content is owned by FLOVIE House and protected by copyright.
You may not copy, reproduce, or distribute any material without permission.

3. Website Availability

We aim to keep the website available at all times, but we cannot guarantee uninterrupted access.

4. Prohibited Use

You agree not to:

Attempt to hack, disrupt, or damage the website
Use the site for unlawful purposes
Upload harmful or malicious code
Scrape or extract data without permission

5. External Links

Our website may contain links to third‑party sites. We are not responsible for their content or privacy practices.

6. Disclaimer

Content is provided for general information only.
We make no guarantees regarding accuracy or completeness.

7. Governing Law

These terms are governed by the laws of England and Wales.

Copyright Notice

FLOVIE House — Trading Name of Sylvie Owens
Last updated: 02.20.2026

All content on this website—including text, images, branding, digital downloads, and book content—is protected by copyright.

You may not:

Copy, reproduce, or distribute any content
Upload or share digital products
Use any material for commercial purposes
Modify or adapt content without permission

Personal use of purchased digital content is permitted.
For permissions, contact sylvieowens@floviehouse.com